Developer Summit
ITSM for Orchestra
2011-10-31 10:00..10:45 in Bonaire 1
ITSM stands for IT service management. ITSM is a discipline for managing information technology (IT) systems, philosophically centered on the customer's perspective of IT's contribution to the business. ITSM stands in deliberate contrast to technology-centered approaches to IT management and business interaction.
In order to differentiate ourselves from other orchestration products we should offer at least an Inventory Management system (ocsinventory) and a Request Tracker (rt).
